There’s been a lot of confusion about what ChatGPT and other AI tools can do.  Some people think it’s the end of humanity. Others think it will be greatly productive.  The important thing to know is that, like the internet, this is a big advance in technology that will create a lot of opportunities for better business operations and growth.

ChatGPT is basically a word calculator.  If we use calculators, why not use a word calculator instead of generating all those words?  This podcast explains that what started out as neural networks 35 years ago, and machine learning algorithms 20 years ago, is now AI.  It’s a bigger, better tool for looking at very large data sets to help you make a better decision.  And those who make better decisions make more money, sell more stuff, and survive longer in the marketplace.  Ignore AI at your peril, because you could end up like farriers, mule skinners and elevator operators if you don’t.

Thinking points:

• Have you tried ChatGPT? Have you experimented with any AI tools?
• Are you actively reading about people in your industry who have applied AI?
• Are you investigating AI tools for operational enhancement, or better understanding customer needs?
• Do you have future scenarios for your business that include the use of AI tools?

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